Terms And Conditions Of Use

Terms and Conditions of Sale

Before purchasing it’s required the agreement to the terms of sale, containing Informations on the right of withdrawal and the treatment of personal data.
The company Princess Handle With Care © is the exclusive owner of the domain princesshandlewithcare.it 
The products included on the site are directly sold from the society Princess Handle With Care© Registered Office: Via Arrigo Boito 16, 00199 Rome, Italy – VAT Number: 1048 2661 005
The business relationship between the customer and the Princess Handle With Care ©, covering those concluded through internet or through agreement of the parties, are exclusively regulated by the following terms and conditions of sale which the customer declares to know and fully agrees and without exception before having fulfilled the order. The customer has to print and save these Terms and Conditions of Sale and the order form, once concluded the purchase process online.
The user can proceed to purchase only in the case the individual is over 18 years old.
Accomplishing an order you undertake to ensure all information provided are true and accurate (it is forbidden to put false and/or invented and/or imaginary names in the order process on-line and in subsequent communications; seller reserves to prosecute any violation or abuse (for the protection of all consumers) and the client has to be authorised users of a credit card or debit card to place your order; the credit/debit card has to have enough funds to cover the cost of the merchandise. The customer is entirely responsible for the proper insertion of information; Princess Handle With Care is exculpated from fallacies for the insertion of incorrect or false information
All prices of products/shipments listed are subject to alterations.
All orders are subject to availability and validation of the order’s price. Delivery times may vary according to availability and guarantees or estimates relating to delivery times, which are restricted to Italy and subject to any delays caused by the postal service or circumstances beyond one's control for which we will not be responsible. The assumption of the order is confirmed via mail.
The probability the user’s website does not operate continuously, regularly, in the absence of errors or malfunctions due to networks of internet connection is not responsibility of Princess Handle With Care © and may not be in the position to ensure the regularity and continuity of operation of the site according to the requirements for its updating.
The company Princess Handle With Care © assumes no responsibility for any damage to your computer caused by viruses related to corrupted files, server problems, unauthorised access, data loss for unloading of materials from the site as well as does not assume any responsibility for any damage to inaccessibility to the services of the site.
All site content such as images, sounds, menus, pages, graphics, colours, designs, shapes and other materials owned by Princess Handle With Care © are protected by copyright and therefore it’s forbidden whichever form of reproduction, alteration, transmission, publication or distribution to third parties without our written consent.
The user is invited to read carefully the section "Privacy Statement" to acquire news of the procedures according to which the site www.princesshandlewithcare.it/store collects and uses your personal information and for what purposes as a result of access to site, even in the absence of buying any product.

Payments

The payment of the total amount of requested products will be done through the payment system chosen by the user at the time of order and will take place before delivery. The following forms of payment are accepted by Princess Handle With Care ©:

PayPal Payments

By choosing this payment method, customers can pay directly through their Paypal account. Princess Handle With Care © reserves the right to ship the products only to the address shown on the PayPal’s verified account.

 
Order and acceptance

By placing the order in the provided manner, the customer declares to have read all the information provided to him during the purchase process, and agrees to the general conditions and payment arrangements. Orders are processed only on working days.
When the user place an order, he/she will receive an e-mail confirming the receipt of his/her order: this email will only be to confirm, but the contract will not be concluded until we send the customer a confirmation e-mail certifying the shipping of the product(s) the costumer has ordered.
The “order's confirmation" is sent to the email address supplied by the customer and will have the information of the order which will be used in all communications. The customer undertakes to verify the correctness of the order and of the transmitted data and communicate any corrections. In case of non-acceptance for products out of stock, or for incomplete or incorrect orders, will  be ensured in immediate notification to the customer via email or telephone, and, in case of payment, the amount will be returned. For each order is issued invoice or receipt which will prevail on the information provided by the customer when ordering. No change in the invoice or receipt will be possible after its issuance.
In the final contract, will be included only the goods listed in the confirmation email sent to the user upon shipment.
When ordering, you will be notified:

- Information of purchased product(s) with code(s) and price(s)
- Manner of payment
- Costs of shipment

There may be a possibility, before sending the Order’s Confirmation by Princess Handle with Care, to ask the user by e-mail or on the phone he/she indicated, information about the Order that the user has submitted via the Internet.

 
Guarantees and prices of products

All of the above prices are inclusive of VAT sales
Delivery costs will be added separately; these additional charges are clearly indicated in which case the user applies and are included in the "total cost".
Each apparel is the first production of Princess Handle With Care, it will not be sold used products, defective or of lower quality than the corresponding market standards. Before sending the products every clothing is previously checked.

Each product has the characteristics of the items for sale. The images and colours of the products offered for sale on www.princesshandlewithcare.it/store may not entirely correspond to reality to effects of the Internet browser or monitor used. Despite Princess Handle With Care consistently take measures to ensure that the photographs displayed on the Site are faithful reproductions of original products, including the adoption of any technological solution to minimise possible inaccuracies, variations may occur due to technique characteristics and color resolution which is fitted to the computer the user is using. As result, we will not be responsible for any inadequacies of the photographic representations of the shown products on the site to these technical reasons, since such representations are purely for illustrative purposes.
 
Return - withdrawal

Princess Handle With Care © wants to ensure a total customer satisfaction. If for some reason the customer was not fully satisfied with the order, the product can be returned and the amount  of the product will be refunded or you can ask for a coupon for the same amount.
The customer can change or return any item within 14 working days from the date of delivery only if the return conditions are met; the right of withdrawal may be exercised only by the customer and not by the receiver of a gift.
For product(s) purchased with a coupon will be issued other coupon; no coupon will be refunded with money.
You can change the size of item once, and you cannot change items with a different one
Conditions for Return
Each outfit is checked prior the shipping. Princess Handle With Care © who is the guarantor of the quality of the MADE IN ITALY products. For this reason if there are any flaws in the product, since many of them being hand-made, the Princess Handle With Care© is responsible for repairing, replacing or refunding within 14 days of delivery.
The returned product(s) must be suitably packed and protected. Pursuant to art. 67, paragraph II, the Consumer’s Code, is an essential condition for the right of withdraw the integrity of the returned product. The products, therefore, must not have been damaged, worn, washed, altered or used and returned with their security seal and sent all of them, in case of various items, in one shipment within 14 days from receipt the product(s). After this time no returns will be taken in consideration. If the products are not in accordance with the conditions above, Princess Handle With Care © will not accept the returned product and will confirm by email to the user that ​​the product cannot be accepted and the amount paid by the customer cannot be refunded.
How to Return
To exercise the right of withdrawal or change items, the customer must download the return of goods form, downloaded by clicking HERE, and must compile it specifying: n. order, n. invoice or receipt, reason for return, specify the code(s) of the product(s) the user wishes to return and the desired compensation: change size, coupon, or refund and send it by mail to: info@princesshandlewithcare.it which will confirm the acceptance of the returned item; without sending the form, we ​​will not take it in consideration.
Shipping and return cost
The shipping costs of the products to change or return will be charged to the customer

Send the items to be returned to the following address WITHIN 14 DAYS:
Princess Handle With Care - V.Le A.Boito 16-00199 Rome, Italy.
In accordance with art. 67, IV paragraph of the Italian Consumer’s Code, only after receiving the product(s) and only after verifying a positive compliance with the terms and conditions for the right of withdrawal and the integrity of the products, Princess Handle With Care © proceed as quickly as possible, and within 14 working days from the date on which we received the return; the issue of a product; refund or replaced item.
The refund amount will be equal to that of the item you purchased and will be notified by e-mail and then credited to the form or the payment solution used to purchase or indicated on the form by the customer. the amount will be returned to the original account in the times of the payment circuits.
Change Size - in Discount / Sale
You can change size just one time.
Princess Handle With Care is committed to support the costs of shipment of the products to the custumers FOR THE FRIST CHANGE OF SIZE .; if the size is out of stock the user can request the refund of the amount spent for the product(s) or a coupon to use within 6 months from its emission. To request a change size specify the item code number, which size you purchased and what size you want to be recive.

YOU CAN’T ASK FOR A REFOUND FOR: personalized and / or tailored items.
 
Shipping

Shipping: Italy and European Union

Shipping costs vary according to the country of destination:
Delivery is made by SDA in Italy (“express" service) courier within approximately 2/3 working days from when the package is delivered to the carrier. In Europe by GLS approximately 3/5 working days from when the package is delivered to the carrier.
Orders may be delayed in shipment during periods of public holidays. During the summer holidays in the event of a slip of the delivery, it will be asked to the customer to accept this condition before purchasing.

 
PRIVACY

The personal information requested on orders to register to the site and the newsletter of the Princess Handle With Care © is collected and processed in order to meet the expressed demands of the customer and will not under any circumstances be given to third parties. The Princess Handle With Care © provides its customers the respect of rules on the processing of personal data covered by the Privacy Code referred to in Legislative Decree 196 dated 30.06.03.

Pursuant to art. 7 of Legislative Decree n. 196/2003 user, regarding their personal information, has the right to obtain from Princess Handle With Care ©: the updating, correction, addition or deletion of personal information by communicating via email.

APPLICABLE LAW AND JURISDICTION

The General Conditions of Sale are governed by Italian law.
All controversies concerning the Sale’s Conditions, including those relating to the validity, application and enforcement, will be donated to the jurisdiction of the Rome’s courts where the Princess Handle With Care is domiciled.

CONTACTS 
Princess Handle With Care by Laura Azzariti 
Registered Office: Via Arrigo Boito 16, 00199 Rome, Italy 
VAT Number: 1048 2661 005 - Tel: 320-7171650 
info@princesshandlewithcare.it